Privacy and cookies policy
Eelpower Limited understands that your privacy is important and are committed to protecting your online privacy. We respect and value the privacy of everyone who visits this website, www.eelpower.co.uk (“our site”) and, subject to limited exceptions, we do not collect personal data about you unless you contact us. Any personal data we do collect will only be used as permitted by guidelines set out in the Data Protection Act and General Data Protection Regulation (GDPR).
Please read this privacy policy carefully and ensure that you understand it. Your acceptance of our privacy policy is deemed to occur upon your first use of our site. If you do not accept and agree with this privacy policy, you must stop using our site immediately.
What data do we collect?
Users’ Internet Protocol (IP) addresses, which are automatically logged by our web server.
If you submit an enquiry via our enquiry form, we collect your name, your company, your email address, your phone number, your reason for getting in contact and any other information which you choose to give us.
What do we do with the information we gather?
We require this information to understand your needs and provide you with a better service and, in particular, for the following reasons:
- Internal record keeping
- We may use the information to improve our products and services
Security
Any personal data we hold will be processed and stored securely. We will comply with our obligations and always safeguard your rights under the GDPR.
You have the right to withdraw your consent to us using your personal data at any time, and to request that we amend or delete it.
In certain circumstances, we may be legally required to share certain data held by us, which may include your personal data. For example, where we are involved in legal proceedings, where we are complying with legal obligations, a court order, or a governmental authority.
Controlling your personal information
We only keep your personal data for as long as we need to use it and/or for as long as we have your permission to keep it.
Your data will only be stored in the UK.
Data security is very important to us, and to protect your data we have taken suitable measures to safeguard and secure any data we hold about you.
You have the right to ask for a copy of any of your personal data held by us (where such data is held). Under the GDPR, no fee is payable and we will provide any and all information in response to your request free of charge.
How we use cookies
Cookies are small text files saved to your computer used to track user navigation around a website. Session cookies are also used to store information on which content, including advertisements, have been seen by a user. Some areas of the site also use persistent cookies which are permanently stored on the users’ computer. We will use such cookies to identify unique users to the site. They are not cross-referenced with any other information such that an individual person could be identified.
By using our website, you give your consent to the placing of cookies, and subsequently you are enabling us to provide the best possible experience and service to you.
Links to other websites
This privacy policy applies only to your use of our site. Our site contains links to other websites. Please note that we have no control over how your data is collected, stored, or used by other websites and we advise you to check the privacy policies of any such websites before providing any data to them.
Changes to our privacy policy
We may change this privacy policy from time to time. Any changes will be immediately posted on our site and you will be deemed to have accepted the terms of the privacy policy on your first use of our site following the alterations. We recommend that you check this page regularly to keep up-to-date. This privacy policy was last updated on 13 October 2022.
Contacting us
If you have any questions about our site or this privacy policy, please contact us by email at info@eelpower.co.uk.